Make a claim
If you’re the parent or guardian of a premature or sick newborn baby in a neonatal unit at hospital, you can claim for the costs of travel and food.
You must claim from the Neonatal Expenses Fund within 3 months of your baby being discharged from hospital.
How to claim
Download and fill in the Neonatal Expenses Fund claim form.
What you can claim for
You can make one travel claim and one food claim a day.
You can claim back for up to one return car journey a day at 14p a mile.
On public transport you can claim back one return journey a day.
You can claim back car parking costs in full when you submit the receipts.
Some hospitals offer a permit for free parking – ask staff if this is available.
You should only travel by taxi if you have no other option, for example there is no public transport available or because of the mother’s medical condition. Taxi travel must be approved by hospital staff before the journey.
If your taxi journey is approved, you can claim back for one return journey a day. You’ll need to provide receipts when you claim.
You should only use air travel when it’s cheaper than other transport or when it’s the only sensible way – for example, island to mainland travel. Flights must be approved by the hospital’s local NHS Board before you travel.
You can claim for up to 2 return air journeys a week.
You can claim up to £8.50 a day for food and non-alcoholic drinks.
Or, the hospital can provide one parent up to 3 meals a day for free.
Your hospital might not offer both of these options, but it will offer at least one. Find out what is available at your hospital by speaking to staff.
Twins and multiple birth
If you have twins or multiple babies in neonatal care and they are in the same hospital, you can only claim once a day under the same rules as a single baby.
The claim form must have each of your babies’ details.
If you have twins or multiple babies in different hospitals you can claim expenses once a day for each baby. To do this you must complete a seperate form for each baby.
Death of a baby
If a baby dies before being discharged from hospital, parents can still claim expenses for the time they spend with their baby after the death – up until the baby is moved to the mortuary, funeral directors or family home.
What you can’t claim for
You can’t make a claim from the Neonatal Expenses Fund for the costs of:
loss of earnings
expenses for other outpatient appointments
expenses from before 1st April 2018